Warranty Information
How do I file a claim?
GE Appliances
Contact GE’s warranty service at (800-432-2737)
Monday – Friday: 8 a.m. – 8 p.m. ET
Saturday – Sunday: Closed
Everything Else
Contact Onpoint’s warranty team at (877-668-4681)
Do I need to register my product?
Every appliance you buy from us comes with a 1-year warranty. We do all the work for you, so you can spend less time worrying about coverage and more time enjoying your new appliance.
- GE appliances are covered by GE’s manufacturer warranty.
- All other brands are covered by our OnPoint warranty.
What is covered by the warranty?
Covers repair or replacement of parts and labor for defects in materials or workmanship for 1 year from your purchase date. Doesn’t cover damage from accidents, misuse, improper installation, power surges, or normal wear and tear.
What if I lost my invoice?
No problem — just call the store. We can look up your invoice using your information (like your name, phone number, or address), so you don’t need to track down the paperwork yourself.
Can I extend my coverage past 1 year?
Yes, we offer the option for an additional 3 years of coverage at checkout for a price of 199$.